Frequently Asked Questions

Officially it is $ 80.00 per hour (one hour minimum for on-site visits.) HOWEVER, a majority of Compuaid's services are at a fixed rate so you know how much it will cost before we knock on your door.

Compuaid always "Beats the Geek" and guarantees their services to be from 20 to over 40 percent less than the Geek Squad.

Compuaid has been repairing computers for over 15 years! Basically, if it is a computer or a network problem then Compuaid can fix it. Guaranteed or you don't pay!

A majority of estimates can be given over the phone (and are free) because Compuaid can establish a flat rate option base on a few simple questions answered over the telephone.. Compuaid will guarantee this estimate or its free!

This one is impossible to answer without a proper. Most problems can be fixed by either the same day or the next. Occasionally it can take two days. You will need to call (650-591-8110) and answer a few simple questions to get a free estimate.

Depending on the severity of your problem, Compuaid can be at your door from within two hours to 24 hours including the weekend.